Parking
Park with us
The Chimes operates a cash free Car Park
We have over 1,550 car parking spaces including disabled, parent & child spaces and EV charging points, and has direct access to The Chimes, available over six levels.
You can now park using ANPR camera recognition, which scans your registration plate on entry, with no need for a ticket!*
Ways to pay:
Via the ticket machines
Enter your registration number at any pay machine and follow the instructions on the screen.
Discounted parking!
We offer reduced parking accounts for:
- Those who work and study in the town and need to park 3+ times a week
- Those who park here and commute via bus or train 3+ times a week
- Town residents who are looking for 7 days a week parking
- NHS working of Hillingdon borough and requires regular parking
- We also work with business who require a number of parking spaces for staff
For all requests please contact: parking@chimesuxbridge.co.uk to see the offers we have for you.
Blue Badge Holders
Enter your registration number at any pay machine, scan your blue badge and follow the instructions on the screen.
Pay machines are available in the Centre. Please note we only accept contactless payments.
For enquiries, please email parking@chimesuxbridge.co.uk
*Please be advised you will be issued a ticket if the ANPR cameras are unable to detect your registration plate.
To see the full car park terms and conditions, click here.
Level 1 is a 24 hour car park. Level 2 – 6 are open 06:00 – 01:00 hours. All car parks have direct lift access to the Centre.
**Evenings 6pm – 1am is valid only if you arrive after 6pm and leave before 1am. Arriving or departing outside of those times results in standard hour charges.
Register for Parking Perks!
Parking Perks is our brand new scheme, where we have exciting offers and promotions coming up exclusively for our parkers!
All you have to do is join Parking Perks HERE and discover what offer is next! (T&Cs apply)
Car Park FAQs
How can I pay?
We are a cash free pay on exit car park.
You can pay at any pay machine via credit or debit card (we do not take American Express) located on level 1-4 of the car park.
You can pay via your phone by clicking on this link or scanning the QR code we have on site for one off payment. Payment is made when you are ready to leave the car park not on entry or in advance.
If you are a frequent customer at the chimes you can set up an account online populated with your card payment and number plate details and this will bill you each time you leave the centre, so you will not be required to visit a pay machine.
What time do you open and close?
The car park opens at 6am until 1am. During the Period of 1am-6am only level 1 is open, so if you require access to your car during these hours you will need to park on this level.
How do I use my blue badge for my 6 hours free parking?
When you are ready to leave you go to any pay machine, type in your number plate and a charge will be displayed, it then then prompts you to make payment or scan your blue badge, at this point scan the bar code on your blue badge, this will discount up to 6 hours charge. Once complete please head to the exit.
I’m a blue badge holder, can I stay longer than 6 hours?
Yes of course, this is no problem. You will get your first 6 hours for free by scanning your badge at a pay machine and any additional time will be charged as per the tariff.
Can I stay longer than 24 hours?
Yes, you can stay in our car park for longer stays, this is no problem. The tariff will show prices up to 24 hours, but for longer stays you just add the tariff periods together, for example if you stayed Monday 9am to Friday at 1pm you would pay:
4 x up to 24 hours
1 x up to 4 hours
The car park opens at 6am until 1am. During the Period of 1am-6am only level 1 is open, so if you require access to your car during these hours you will need to park on this level.
Can I pre-book a space or reserve a specific space?
No, we do not pre-book or reserve spaces in our car park. However, we are a large multi-storey and we do not find our customers have to many problems finding a space.
Is there a maximum height for your car park?
Yes 2.1M
Does the Chimes offer preferential rates to the employees of its centre and stores?
Yes, speak to your manager for details on how to apply
Where are your blue badge bays located?
Blue badge bays are located on each level of the car park close to the lifts, level 2 has the largest amount of blue badge bays
Where are your parent and child bays located?
We have large child and parent bays located on each level of the car park close to the lifts.
Do you recognise the Hillingdon Brown badge scheme?
Yes, we have 3 brown badge bays on level 3, 4 and 5
Do you take the Hillingdon first card?
No this is for council run car parks and facilities only
Do you have EV bays
Yes, we have 12 x tesla super charge bays, these are located on level 1 and are open for use 24 hours a day.
Normal parking tariff applies when you are charging
I am coming for dinner and the cinema, do I pay for the
Can I pay for parking before I come?
No, we are a pay on exit car park.
Do you offer parking scheme for people working, living or commuting from the town?
Yes, please contact Kellie.Morley@chimesuxbridge.co.uk who will be able to give you more details.
Is the car park safe?
Our car park has the “Park mark plus” award, and we have security on site 24/7, all levels are well lit, and all bar level 6 are under cover.
Why is your car park not reading my number plate?
There are several possible options for this, it could simply be a one off and will work on other visits, it could be the plate is damaged, has a reflective film on it, is non-standard DVLA compliant, 3d, 4d plates can sometimes cause issues as can non-standard spacing. Non-standard plate placement or even system error our end. Don’t worry if it doesn’t recognise your plate the system will give you a ticket and when you are ready to leave rather than putting your car registration into the car park machine just scan the ticket, this will allow payment, then take this ticket to use for exit.