Shops open until 6pm
Lidl open until 9pm
Leisure & Dining open until late
Disabled Parking Bays
To make your visit as comfortable as possible, we have plenty of designated disabled car parking spaces available with direct access to the mall.
Please note that level 1 is a 24 hour car park and level 2 – 6 are open 06:00 – 01:00. Don’t worry though, all of our car park levels have direct lift access to the centre.
Disabled Toilet Facilities
Our disabled toilet facilities are located on the upper mall and require a radar key to access them.
If you don’t have one, please feel free to ask for access at the information desk. Radar keys can also be purchased from Shopmobility.
Our baby change facilities are located on both the upper and lower mall, adjacent to the lifts.
Wheelchair Hire
Don’t struggle around, we have a number of wheelchairs and self drive scooters you can borrow. Please call beforehand to book as wheelchairs and scooters are subject to availability. Shopmobility is currently open 9:45am to 4:30pm, Tuesday-Friday.
If you’d like more information please visit Hillingdon Shopmobility.
Guide Dogs
The Chimes welcomes guide dogs and all registered assistance animals.
We are committed to ensuring accessibility for all visitors and recognise the vital role that assistance dogs play in supporting individuals with disabilities.
Important Notice: While we warmly welcome assistance dogs, please note that other animals and pets are not permitted within The Chimes premises for health, safety, and hygiene reasons.
If you are visiting with an assistance dog, our team is here to help ensure your experience is comfortable and accommodating. Should you have any questions or require additional assistance, please don’t hesitate to contact our management team here: https://chimesuxbridge.co.uk/contact/