Plan your visit

Here for Hotel Chocolat and a check in at the dentist.

Yodel

The no-fuss way to send, return or collect your parcels. Simply bring your packages to Guest Services, located on level 2, opposite Odeon.

Opening Hours
Monday – Friday: 9:00am – 5:30pm
Saturday: 11:00am – 5:30pm
Sunday: 12:00pm – 4:00pm

Kiddy Cars

Transform your shopping experience into an adventure with our Kiddy Cars! Perfect for keeping your little ones entertained and happy while you shop, these fun cars are sure to make every trip to the mall a joy.

Customers can scan the QR code on site or download the app HERE, prices range from £5 – £9 and a pre authorisation fee of £15 is required.

Once returned and the cost of the hire is known (£5 or £9) the balance of £10 or £6 is released back to the card and will sit on the account as a pending transaction until settled.

Amazon Hub Lockers

Want to order online but worry as there’s never anyone at home to sign for it?

The Amazon Hub Lockers at The Chimes mean you can pick up your Amazon orders at a time that’s convenient for you. As soon as your parcel arrives at the Locker, you’ll receive an email notification and a unique pick-up code. All you need to do is head over to the locker, enter your pick-up code and the locker with your parcel will open!

Located on level 2 opposite the lifts.